Operational Governance

Dale Gentz

Network Executive

Dale L. Gentz, MBA, PCMH CCE, is a network executive for The Halley Consulting Group. Dale’s tenure in healthcare stretches back more than 30 years. From serving as chief operating officer for a Los Angeles hospital to developing and administering ambulatory surgery centers, Dale brings a strong operations background to our team. He has worked with multiple service lines including orthopedics, various surgical specialties, endocrinology, oncology and cardiology. He has served as manager for medical practices of varying sizes and specialties, including bariatric surgery, cardiology, dentistry, gastroenterology and ophthalmology. He has also administered employed medical practice networks with more than 20 locations and 40 providers, with P&L operational accountability.

As a Halley Consulting executive, Dale has worked with a full range of clients, including primary care and specialty networks with as many as 13 practices and more than 40 providers. His experience and areas of expertise with these clients include establishing operational governance processes, implementing effective onboarding processes for new providers, developing implementation management skills in practice managers and regional directors, and establishing cultures of accountability. He also enjoys teaching staff about understanding and responding to patient needs, wants and priorities.

Along with his Halley colleagues, he co-authored “Developing a Neighborhood Primary Care Strategy”, published as the November 2015 cover article of Healthcare Financial Management.

Dale is a NCQA PCMH (Patient Centered Medical Home) Certified Content Expert and received his Master of Business Administration from Golden Gate University. Dale has been active in various governmental councils in the state of California and state MGMA chapters in New Jersey, Delaware and Virginia and is a past president of the Delaware MGMA. Dale is a resident of Midlothian, Virginia.